Highly Trained Restoration Specialists

Investing in the Future of SERVPRO With Talented Technicians

Full restoration and recovery occur most efficiently from experienced and educated professionals. Talented technicians on our roster are trained through the Institute of Inspection, Cleaning and Restoration Certification (IICRC), Occupational Safety and Health Administration (OSHA), and other standard-setting organizations in multiple restoration niches. Investing in the training and certification of our technicians, including cross-training into related restoration fields, allows for swifter and more direct recovery solutions. 

How to Provide a Positive Customer Experience

While the Tampa Bay area offers many visible reasons to call it home, choosing a restoration company is rarely so forward. It is a point of pride for our experienced SERVPRO team to put forth a positive, polished presence with uniforms and prompt arrival, but the true difference for our customers is the expertise of our roster. 

Our knowledge allows us to answer questions, describe procedures, and ensure customers are completely at ease. We regularly communicate throughout the full recovery process to act as an experienced middleman between the customer and their respective insurance company. 

Professionals with Leading Equipment

Experience and training are only part of the equation, however. We equip our talented professionals with the latest technology and tools to quickly and effectively overcome restoration needs. With multiple hurdles to overcome in every recovery task, we arrive with the equipment necessary for a range of mitigative actions like: 

  • Extraction
  • Drying
  • Content Recovery
  • Preventing Cross-Contamination
  • Disinfection Cleaning

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Clearwater South / Clearwater Beach offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)